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Nordlicht IT Services
Nordlicht IT scales its service business with Vertec
From lead to recurring invoice: the IT service provider runs the entire customer lifecycle in Vertec.
2×
growth, no new admin hire
98%
invoices on time
5 min
for monthly billing
Situation
The fast-growing service team needed a process that connects CRM, contracts and billing without extra administration.
Solution with Vertec
Service contracts generate recurring invoices automatically, while the CRM captures every customer interaction.
- Recurring invoicing
- Complete customer history
- Reportable service metrics
Nordlicht doubled revenue without adding a single back-office role.